Fix-My-PC — Jonathan Frost — 17th July 2017.

Jonathan began by warn­ing us not to trust anyone who rang up claim­ing to be from Microsoft who said that they have detec­ted a fault on our com­puter.  They offer to cure the fault if we allow them access to the com­puter.

It is a scam.  Microsoft, our banks, HMRC etc. will not con­tact us by ‘phone if they need to deal with prob­lems affect­ing our equip­ment or accounts so say, “Thank you for call­ing.” then hang up the ‘phone.

He asked how many of us back up our com­puter using an external hard drive.  If we have sev­eral hun­dred photos stored in the com­puter memory and it crashes we could lose all those memor­ies if they could not be retrieved.  In fact, he sug­ges­ted, it is better to back up onto two external hard drives because they are easily dam­aged by a knock or being dropped.

USB memory sticks should be used for trans­fer­ring files or photos, but not for stor­ing them, because memory sticks or flash drives can also be easily dam­aged.

Someone said he backed up his com­puter using the Cloud.  That is a slow pro­cess if you try to put in a lot of photos at once but is O.K. if you are adding  a few at a time over a longer period.

Modern tech­no­logy is advan­cing so rap­idly that com­mu­nic­a­tion and stor­age meth­ods are fast becom­ing out of date.  Audio tapes and VHS and even CDs are becom­ing use­less because you soon will not be able to buy a machine to play them.  Writing on paper or prin­ted photos is often the best way to keep inform­a­tion for any length of time — they don’t need machines to inter­pret them!

Passwords are often easier to guess than we might think.  Criminals may be able to log in to your com­puter and get a super com­puter to guess yours.  Because these com­puters can per­form mil­lions of actions in a short time, they may be able to try enough com­bin­a­tions to determ­ine you pass­word in as little as three days!

Jonathan sug­ges­ted that a more com­plex pass­word of the type   ‘cor­rect   horse   bat­tery  staple’  would take even a super com­puter about 550 years to guess!   Obviously you would have to choose a sequence of words that you could remem­ber.

He asked if anyone had com­puter ques­tions that he could help with.  Antivirus soft­ware?  None would be good for a long time because more and more vir­uses occurred.  He recom­men­ded Avast free.    Avoiding  hack­ers and vir­uses?
1.Too many free apps on your phone may make you vul­ner­able  to both.
2. Never click on a link in an e-mail unless you trust the source.
3.If you still use XP don’t use it on the Internet — it is not safe.

He said that he and his son con­duct a free com­puter clinic each Wednesday from 10am to 12pm at Broomhill lib­rary.

Finally he asked how many of us look at our web­site and did we have com­ments?   Most looked at blogs or future speak­ers, not many used the Forum.  Some blogs (like this one?) were too long.

A very good present­a­tion that was help­ful, but I think I need to attend  free clinic to get the full bene­fit!